National Car Rental Information

Pick-up instructions: Upon your arrival at the airport, proceed to the National rental car counter located in the arrivals hall to obtain your contract. Follow the provided instructions to reach your vehicle in the second-floor rental car park—no shuttle is necessary.

For assistance, contact National Palma de Mallorca airport at +34 971 26 60 01


 

Drop-off instructions: Please clarify Drop-off instructions with National upon Pick-up.

 

Business hours:

Sunday

08:00 AM - 20:00 PM

Monday

08:00 AM - 20:00 PM

Tuesday

08:00 AM - 20:00 PM

Wednesday

08:00 AM - 20:00 PM

Thursday

08:00 AM - 20:00 PM

Friday

08:00 AM - 20:00 PM

Saturday

08:00 AM - 20:00 PM


Tips for renting a car from National Rent-A-Car at Palma de Mallorca airport

1. Early Booking: Secure your National rental car by booking in advance, especially during peak seasons. This helps ensure availability and may offer better rates.

2. Review Rental Policies: Familiarize yourself with National's rental policies, including fuel options, insurance coverage, and any additional charges. Understanding these details beforehand can help you make informed decisions.

3. Inspect the Vehicle: Thoroughly inspect the rental car for any existing damage before accepting it. Note any scratches or dents on the rental agreement to avoid disputes during the return process.

4. Fuel Options: Understand the fuel options available, such as pre-purchase fuel or refueling yourself. Choose the option that aligns with your preferences and travel plans.

5. Additional Equipment: Inquire about and reserve any extra equipment you may need, such as GPS systems or child seats. Confirm the availability and cost of these items in advance.

6. Membership Programs: If you're a member of any loyalty or rewards programs with National, provide your membership details during the reservation process. This may lead to discounts or other benefits.

7. Return Procedures: Understand the return procedures, including the location of the drop-off point and any specific instructions for returning the car. Ensure you return the car on time to avoid additional charges.

8. Emergency Contact Information: Keep National Rent-A-Car's emergency contact information handy. This includes a local contact number in case you encounter any issues during your rental.

9. Save Documentation: Retain all rental documentation, including the rental agreement and receipts. This paperwork can be useful for reference and dispute resolution if needed.

10. Additional Driver Policy: If you plan to have an additional driver, understand National's policies regarding extra drivers. There may be additional charges or requirements.

National Rental Conditions
 

  • Driver Requirements

    The minimum age for renting is 21 years. Drivers under the age of 25 are subject to a young driver fee. There is no upper age limit, and no senior driver fee is applied.The driver's license must have been issued by authorized authorities at least 1 year before the rental start date.
 
  • Deposit and Deductible Policy

    A deposit will be authorized on the customer's credit card and held until the conclusion of the rental period. The specific deposit amount is established during pickup and varies based on the type of vehicle chosen.
 
  • Payment Policy

    Upon pickup, customers are obligated to settle the rental amount and provide a deposit. Payment and deposit can be made using the following methods: Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, and American Express Debit card. Only cards issued in the main driver's name are acceptable.

    Cash is also an accepted payment method, but in such cases, the Security Deposit amount will be doubled. When opting for cash, a debit/credit card issued in the main driver's name is mandatory for security purposes.

    It's important to note that Cheques, Diners, Discover, and Prepaid cards are not accepted.
 
  • Optional Extras and Services

    Extra amenities like child safety seats, GPS units, mobility devices, and ski racks might be accessible. Kindly inform us of your preferences when reserving for Palma de Mallorca airport.
 
  • Fuel Policy :

    The vehicle is supplied with a specific amount of fuel and should be returned with an equivalent amount to prevent incurring additional charges.

FAQ's

National Rental Services at Palma de Mallorca airport FAQs

    The National Rent-A-Car rental site is located at Palma de Mallorca Airport, Carretera de l'Aeroport, 07611 Mallorca, Illes Balears, Spain

     Phone:+34 971 26 60 01

    National Car Rental at Palma de Mallorca airport typically accepts major credit cards, including American Express, Diners Club, MasterCard, and VISA. Debit cards issued in the main driver's name and with the MasterCard or VISA logo are also commonly accepted.

    Certainly, the minimum deposit required will be 500 EUR.

    Yes

    Certainly, yes. Additional charges apply for each supplementary driver.

    Extra amenities like child safety seats, GPS units, and mobility devices may be provided. Kindly inform us of your preferences when making your reservation for Palma de Mallorca airport.

    To rent from National at Palma de Mallorca airport, you only require a valid driver's license, identification, and a valid credit card to cover the necessary deposit.

    On average, a rental car from National Rent-A-Car at Palma de Mallorca airport costs €21 per day.  However, It's crucial to be aware that the daily rental rates can vary considerably depending on the time of year.

    The Compact car category, featuring models like Opel Mokka or equivalents, is the most commonly reserved type of rental car from National in Palma de Mallorca.

    Yes

National Return and Extension Policies

    Follow the signs along the airport roads guiding you to the Hourly Deck, leading to Rental Car Returns. Keep an eye out for the signage indicating the designated return area for National within the Deck.

    Service outside of regular business hours can be arranged upon request and is subject to an extra fee. The grace period, a period during normal working hours when the car remains guaranteed for the customer even if they are late for pick-up, is 29 minutes. Please note that the grace period is applicable only during business hours.

    National provides a grace period of 29 minutes for daily rentals. Returning the vehicle within 2 ½ hours after the rental time on the following day incurs hourly charges. If the return exceeds 2 ½ hours late, an additional day's charge applies. In the case of returns after closing hours, you are responsible until the vehicle is checked in on the subsequent business day. Typical price: 42 to 106 Euros

    Certainly. Just contact a National reservation agent before your planned return date. It's important to be aware that opting to extend your rental may result in the original rental rate no longer being available.

    Certainly. You have the option to return a National rental car to a different location through their one-way rental offerings. Nevertheless, additional charges such as a one-time drop fee or mileage fee may be applicable, contingent on factors like location, date, and vehicle type. It is advisable to make an advance reservation to confirm availability and comprehend any associated extra fees. Specific restrictions may be in place for certain one-way rentals, so checking in advance is recommended.

    Certainly. Additional charges may apply when returning a National rental car to a different location, commonly referred to as a "drop charge" or "inter-city fee." The exact amount varies, and it is essential to carefully review pricing details during the booking process to understand any potential fees.

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