Alamo Palma de Mallorca Airport Information

Pick-up instructions:

Upon arriving at the arrivals hall, please proceed to the rental car area following the designated signs. Head to the Alamo counter to obtain your rental contract. Follow the provided instructions to walk to your vehicle located in the second-floor rental car park—no shuttle is required.

You can contact Alamo Palma de Mallorca airport location at +34 971 26 60 01 or visit Car Rental Palma de Mallorca Airport for more information.

Drop-off instructions: Please clarify Drop-off instructions with Alamo upon Pick-up.

Business hours:

Sunday

08:00 AM - 20:00 PM

Monday

08:00 AM - 20:00 PM

Tuesday

08:00 AM - 20:00 PM

Wednesday

08:00 AM - 20:00 PM

Thursday

08:00 AM - 20:00 PM

Friday

08:00 AM - 20:00 PM

Saturday

08:00 AM - 20:00 PM

Tips for renting a car from Alamo Rent-A-Car at Palma de Mallorca airport

 

  • 1. Book in Advance: To secure the best rates and ensure vehicle availability, consider booking your rental car in advance through Alamo's website or other trusted booking platforms.
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  • 2. Check for Discounts and Promotions: Look for any discounts, promotions, or loyalty programs offered by Alamo that could help you save on your rental costs.
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  • 3. Understand Rental Terms: Familiarize yourself with Alamo's rental terms and conditions, including fuel policies, mileage limits, and any additional fees. This information is crucial to avoid surprises at the rental counter.
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  • 4. Bring Necessary Documentation: Ensure you have all the required documentation, including a valid driver's license, credit card, and any other identification or documents specified by Alamo.
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  • 5. Inspect the Vehicle: Before accepting the car, carefully inspect it for any existing damage. Note and document any scratches, dents, or other issues on the rental agreement to avoid being held responsible for pre-existing damage upon return.
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  • 6. Review Fuel Policy: Understand Alamo's fuel policy. Some companies provide options to prepay for a full tank of gas or allow you to return the vehicle with the same fuel level as when you picked it up.
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  • 7. Additional Drivers: If you plan to have additional drivers, inquire about any associated fees and ensure they meet Alamo's requirements for age and licensing.
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  • 8. Return on Time: Stick to the agreed-upon return time to avoid late fees. If returning the car after hours, follow Alamo's instructions for after-hours drop-offs.
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  • 9. Emergency Contact Information: Make sure you have Alamo's contact information, including their local Palma de Mallorca airport office and any emergency assistance numbers, in case you encounter issues during your rental.
  • 10. Utilize Alamo's Services: Take advantage of any additional services offered by Alamo, such as GPS rental, child seats, or other amenities that may enhance your driving experience.
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Alamo Rental Conditions

  • Driver Requirements

    The minimum age for renting vehicles in the Economy, Compact, and Mini car groups is 21. For car groups such as Luxury, Intermediate, Premium, and Fullsize, the minimum rental age is 25. A young driver fee is applicable to drivers under the age of 25. There is no specified maximum age, and therefore, a senior driver fee is not imposed.
 
  • Insurance

    The Collision Damage Waiver (CDW) offered by Alamo restricts the renter's financial liability for loss and damage to the rented vehicle. If not included in the reservation, CDW coverage is an elective protection product that can be acquired separately.

    If the Alamo rental agreement terms and conditions are not violated, the renter is only responsible for the applicable excess, ranging from 1170.40 EUR for a Mini, 1878.00 EUR for a Compact and SUV, 2739.00 EUR for a Premium and Minivan, 3125.00 EUR for Commercial, and 3850.00 EUR for the Premium Limousine car group.

    Nevertheless, this coverage does not include instances of vandalism, damage to tires and rims, the windshield, superior and inferior parts of the vehicle without collision, and violations of traffic regulations.
     
  • Deposit and Deductible Policy

    A deposit will be placed on the customer's credit card and held until the conclusion of the rental period. The specific deposit amount is determined during pickup and varies based on the type of vehicle rented.
     
  • Payment Policy

    Upon pickup, customers must settle the rental amount and provide a deposit. Payments and deposits can be made using the following methods only: MasterCard, Visa, American Express, Visa Debit Card, and MasterCard debit card.

    Prepaid cards are not accepted. Cash is an accepted payment method, but for security reasons, a debit/credit card in the main driver's name is required when using cash.

    Diners cards are not accepted.
     
  • Optional Extras and Services

    Alamo car rentals at Palma de Mallorca airport provide additional services such as child seats, GPS systems, and ski racks, available for an additional daily fee. Special equipment or optional extras can be requested during the booking process, but they are not included in the rental price. Payment for these services is made in the local currency (euros) at the rental desk.
     
  • Fuel Policy 

    You have three options when renting from Alamo at Palma de Mallorca airport:
    1. Full to Full (or Same-to-Same): You receive the rental car with a full tank of fuel, and you are expected to return it with a full tank. If the tank is not full upon return, you may be charged for the missing fuel at a higher rate. 
    2. Prepaid Fuel: You have the option to prepay for a full tank of fuel at a set rate. With this policy, you can return the car with any level of fuel.
    3. Full to Empty: You receive the car with a full tank and return it empty. You pay for the full tank upfront, and there is no refund for unused fuel.

FAQ's

Alamo Rental Services at Charlotte Douglas Airport FAQs

    The Alamo Rent-A-Car rental site is located at  Palma de Mallorca Airport, Carretera de l'Aeroport, 07611 Mallorca, Illes Balears, Spain

    Phone: +34 971 26 60 01

    Certainly, Alamo car rentals welcome both credit and debit cards, subject to specific conditions and criteria. It is crucial to carefully review their policies, especially when opting for a debit card, as additional requirements may apply, especially at airport locations.

    Alamo locations accept major credit cards such as Mastercard, VISA, American Express, and Discover Network.

    Certainly, Alamo mandates a deposit in conjunction with the anticipated rental cost. This deposit must be initiated using a major credit card registered in the primary driver's name and is collected at the commencement of the rental.

    Indeed, Alamo car rentals at Palma de Mallorca airport permit the inclusion of extra drivers. However, all additional drivers must be present during the rental initiation and satisfy the age and driver's license prerequisites. A daily fee is applicable for any supplementary driver (excluding a spouse or domestic partner).

    Yes

    In most cases, when you rent a car from Alamo or any other car rental company, you have the option to choose a specific vehicle based on availability within the category you reserved.

    Alamo car rentals at Palma de Mallorca airport provide additional services such as child seats, GPS systems, and ski racks, available for an additional daily charge.

    You will need a valid driver's license with a photo, credit card, reservation confirmation, passport or national ID, additional drivers' Information,

    On average, a rental car from Alamo Rent-A-Car at Palma de Mallorca airport costs €15 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year.

    The Mini car category, featuring models like the Suzuki Celerio or similar, is the most commonly reserved type of rental car from Alamo in Palma de Mallorca.

    Yes.

Alamo Return and Extension Policies

    Follow the airport signs guiding you to the Hourly Deck, specifically directing you to Rental Car Returns. Keep an eye out for the signs that point to the designated return area for Alamo within the Deck.

    Service beyond regular business hours is available upon request and incurs an additional fee. The grace period, a time frame during standard working hours when the reserved car is guaranteed for the customer in case of a late pick-up, is set at 29 minutes. The grace period is applicable only during business hours.

    Returning the vehicle within 2 hours of the initial rental time on the following day will result in additional hourly charges. If the vehicle is returned 2 hours or more from the initial rental time on the subsequent day, you will be billed for an extra day of rental.

    Certainly. Should you wish to prolong an Alamo rental, any additional fees for the extension must be settled directly with the rental location at the current local rate. It's essential to be aware that the initial rental rate is not assured for the extended duration of the rental term.

    Certainly, you have the option to rent an Alamo vehicle at Palma de Mallorca airport and return it to a different location. However, please be aware that additional charges may apply.

    Yes, returning an Alamo rental car to a different location may incur extra fees such as a one-time drop charge, mileage charges, or a higher rental rate for one-way rentals.

    Typical price range from €44 to €110

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